1. Healthcare Support for Teammates
Teammate Healthcare Coverage
Ōnin offers all Teammates affordable and usable healthcare coverage that is available after a 30-day waiting period. Our enrollment rate is typically over 70%, a testament to the value and usefulness of this benefit.
Copay Waiving
Ōnin has waived all copays related to COVID-19 testing for Teammates.
Teledoctor
The Ōnin Group provides Teledoctor services as an additional benefit. MYidealDOCTOR provides Teammates and Ōninites with 24/7/365, on-demand access to physicians for diagnosis and prescriptions via telephone for common and acute illness including cold/flu, cough, congestion, sinus and much more. We encourage our workforce to take advantage of this convenient benefit year-round.
Employee Assistance Program
Teammates enrolled in Ōnin’s healthcare plan also have access to our EAP (Employee Assistance Program). Our EAP program gives Teammates resources to cope with the very real emotional health impact of the current health crisis. EAP also serves to connect Teammates with health, mental health, financial and community resources.
2. COVID-19 Quarantining and Testing Protocol
Ōnin has developed quarantining and testing protocol that balances the safety of our clients’ workforce and our workforce while protecting the privacy of our employees. We have developed a detailed protocol for the testing, quarantining and safe return to work for both Ōninites and Teammates. We also partner with our clients to contact trace when we have confirmation of infection. Detailed plans are available to clients upon request.
3. COVID-19 Exposure Questionnaire
Based on the latest advice from the World Health Organization (WHO) and U.S. Centers for Disease Control (CDC) in responding to the Novel Coronavirus COVID-19, The Ōnin Group has implemented a temporary COVID-19 Exposure Policy.
The COVID-19 Exposure policy requires that each Teammate going on assignment for a client of The Ōnin Group (at any location), must truthfully respond to statements regarding travel, contact with symptomatic persons, and personal symptoms before entering a client facility of The Ōnin Group.
4. Teammate Education and Guidance Plan
We have developed several posters, digital fliers and broad-based text communication resources aimed at educating and guiding our workforce. These varied forms of communication point our Teammates to benefit resources, offer guidance on checking symptoms, and provide best practices on how to reduce the risk of infection. Our Teammate app and interactive texting software are used for real-time broad-based communications or targeted alerts and notification.
5. Modified Field Operations Plan
Ōnin will continue to support our clients and Teammates while mitigating workforce health risks by handling the recruiting and on-boarding process virtually whenever possible, reducing foot-traffic in our branch offices, and by extension, lowering risk of exposure.
6. COVID-19 Environmental Best Practices Guide / Working Together to Keep Our Workforce Safe During the Pandemic
Ōnin partners with our clients to ensure that our workforce and their workforce are operating in the safest environment possible. Branches are equipped with a guide to review and consult with clients about work environment and wellness practices as we continue to monitor COVID-19.
Download The Plan PDF
We have come to view the COVID-19 pandemic and our business planning in three phases. The initial response was one of crisis management where the priority was flattening the curve of infection, minimizing health risk and cutting business losses. While necessary, this crisis phase is devastating to the economy. Phase 2, which we find ourselves in today, is Adapt and Monitor. In phase 2 we strive to balance the need to restart the economy with efforts to mitigate risk. It is likely we will be in this phase for an extended period of time and will need to adapt our operations, develop a keener understand of what the risk actually is and keep the economy running during this time of uncertainty. The Adapt and Monitor phase will continue until herd immunity and/or a vaccine ushers in the era of the New Normal, which we call phase 3.
3 Phases of COVID-19 Response
- ● Crisis Management
- ● Adapt and Monitor
- ● New Normal
Phase 1 – Crisis Management
Minimize Risk
- Shelter at Home
- Shut down operations
- Minimal direct contact with public.
- Aggressive tightening of AR credit
- Implement aggressive cost-cutting measures
- Employee furlough, lay-offs, salary and hours reduction
Phase 2 – Adapt and Monitor
Mitigate Risk
- Risk is mitigated largely through individual and group behavior.
- Modified operating plan including barrier devises, access control and working with fixed teams to allow for social distancing and reduced exposure.
- Workspace sanitation plan and use of PPE in workplace.
- Reasonable accommodation for high-risk employees, especially those who can continue to telecommute.
- Low-risk employees return to work, following government guidelines for gradual reopen.
- Adapt business model to overcome inefficiencies and increased safety costs associated with mitigation efforts.
- Lean and flexible approach to staffing because of uncertainty of long-term business demand.
- Monitor and adapt to work-site office and market flare-ups.
- Risk mitigation becomes more targeted over time as risk factors become clear, treatments are developed and widespread testing is made available.
Phase 3 – New Normal
Normalize Risk
- Risk is normalized through vaccination and/or herd immunity.
- Adjust to new business operation norm, whatever that looks like.
- Resume full operation, return to regular staffing mode.
- Long-term planning and investment.
|
High Risk Control
|
Moderate Risk Control
|
Normal Risk Control
TABLET VERISON
Download The Plan PDF
We have come to view the COVID-19 pandemic and our business planning in three phases. The initial response was one of crisis management where the priority was flattening the curve of infection, minimizing health risk and cutting business losses. While necessary, this crisis phase is devastating to the economy. Phase 2, which we find ourselves in today, is Adapt and Monitor. In phase 2 we strive to balance the need to restart the economy with efforts to mitigate risk. It is likely we will be in this phase for an extended period of time and will need to adapt our operations, develop a keener understand of what the risk actually is and keep the economy running during this time of uncertainty. The Adapt and Monitor phase will continue until herd immunity and/or a vaccine ushers in the era of the New Normal, which we call phase 3.
3 Phases of COVID-19 Response
- ● Crisis Management
- ● Adapt and Monitor
- ● New Normal
Phase 1 – Crisis Management
Minimize Risk
- Shelter at Home
- Shut down operations
- Minimal direct contact with public.
- Aggressive tightening of AR credit
- Implement aggressive cost-cutting measures
- Employee furlough, lay-offs, salary and hours reduction
Phase 2 – Adapt and Monitor
Mitigate Risk
- Risk is mitigated largely through individual and group behavior.
- Modified operating plan including barrier devises, access control and working with fixed teams to allow for social distancing and reduced exposure.
- Workspace sanitation plan and use of PPE in workplace.
- Reasonable accommodation for high-risk employees, especially those who can continue to telecommute.
- Low-risk employees return to work, following government guidelines for gradual reopen.
- Adapt business model to overcome inefficiencies and increased safety costs associated with mitigation efforts.
- Lean and flexible approach to staffing because of uncertainty of long-term business demand.
- Monitor and adapt to work-site office and market flare-ups.
- Risk mitigation becomes more targeted over time as risk factors become clear, treatments are developed and widespread testing is made available.
Phase 3 – New Normal
Normalize Risk
- Risk is normalized through vaccination and/or herd immunity.
- Adjust to new business operation norm, whatever that looks like.
- Resume full operation, return to regular staffing mode.
- Long-term planning and investment.
|
High Risk Control
|
Moderate Risk Control
|
Normal Risk Control
